Welingkar PGDM in Hospitality Management

Skills

Description

Hospitality Operations & Service Excellence

You will gain skills in operating the front office, food & beverage, housekeeping, and guest relations. You will be trained to provide effortless customer experience, ensure service quality standards, and maximize hotel, resort, and travel business operations.

Hotel & Restaurant Management Skills

The program develops sound competencies in hotel administration, restaurant management, catering services, and facility management. You will gain knowledge in menu planning, cost control, and staff management, which allows them to manage hospitality businesses effectively.

Competence in Event & Destination Management

You will develop the skills to organize and coordinate corporate events, conferences, weddings, and tourism experiences. You will learn destination marketing, event logistics, and guest experience, all of which are extremely useful for the MICE industry.

Hospitality Marketing & Revenue Management

You will learn specialized skills in online marketing, brand positioning, and customer relationship management (CRM) for the hospitality industry. You will also learn yield management, pricing strategies, and occupancy optimization to equip them for sales and revenue management positions.

Leadership & Human Resource Management in Hospitality

You will learn hospitality workforce planning, staff training and development, conflict management, and cross-cultural team management. You will acquire skills to manage diverse teams and deliver operational excellence in multinational hospitality organizations.

Job Positions

Responsibilities

Average Salary per annum

Hotel Manager

Hotel Managers manage day-to-day operations of hotels, such as front office, housekeeping, food & beverage, and guest services. They are accountable for maintaining service excellence, maximizing room occupancy, controlling cost, and ensuring profitability.

?8,00,000 – ?16,00,000

Restaurant & Food Service Manager

These experts run restaurants, catering businesses, and food outlets, as well as ensuring efficient performance. Their roles include menu planning, cost management, stock control, sanitary standards, and supervision of staff.

?4,00,000 – ?12,00,000

Event & Banquet Manager

Event and Banquet Managers coordinate corporate events, conferences, weddings, and mass hospitality events. They oversee event planning, logistics management, vendor coordination, and guest experience.

?5,00,000 – ?15,00,000

Revenue & Sales Manager in Hospitality

Revenue Managers concentrate on management, occupancy optimization, and pricing strategies to drive profitability in hotels and resorts. They study market trends, customer demand, and competitors' pricing, and work with the sales team to promote room bookings, packages, and hospitality services.

?6,00,000 – ?18,00,000

Travel & Tourism Manager

Travel and Tourism Managers plan and organize tour packages, travel schedules, and destination visits. They oversee customer interaction, cooperation with airlines and travel agencies, and marketing of tourism activities, supporting the expansion of hospitality and tourism businesses.

?5,00,000 – ?14,00,000