Privacy policy
Privacy Policy

Overview & Policy

 

1. Introduction
At Collegesathi (and our affiliates and subsidiaries, "we", "our", or "us") we care to keep your personal data safe. The following Privacy Policy ("Policy") explains how we collect, utilize, store, and disclose your personal information while safeguarding your privacy and data rights. We intend to provide trusted services to students, academicians, institutions, and partners by way of proper and lawful handling of personal information.

2. Purpose of this Policy
This Policy outlines how Collegesathi gathers and processes personal information via its websites and applications, including our website https://www.collegesathi.com and related applications (together, the "Platform"). It also addresses how we keep your data secure, share it when needed, and respond to requests from individuals whose data we process.

3. Scope
This Policy is effective to all users of our platform, such as students, potential applicants, educational institutions, affiliates, loan and placement partners, and any other visitor who uses our services. It controls the collection, use, and handling of their personal data.

4. Information We Collect

A. Information Provided by You
● Account Information: On registration, we can obtain your full name, email address, gender, location (state, city, country), date of birth, phone number, education history, work experience, and salary information (if applicable).
● Communication Data: When you mail us, call us, or fill out forms, we retain communication and associate contact information.
● Event Participation: For seminars, webinars, or outreach programs, we store your registration information.
● Marketing/Affiliate Partnership: Where you engage in testimonials, campaigns, or affiliate schemes, we may gather more personal and financial data like PAN, Aadhaar, bank information, GST certificate, and site URLs.

B. Automatically Collected Information
● Device & Log Data: IP address, browser, operating system, device identifiers, access time, referring URLs.
● Usage Data: Recorded behavior with our Platform (e.g., pages viewed, features utilized).
● Cookies and Tracking Technologies: Utilized to gather information which aids personalization of your experience.

C. Third-Party Information
We can obtain name, email, or phone number information via referral programs, marketing partners, or vendors.

5. How We Process Your Data
We can process your personal data to:
● Provide and operate our core services and platform features.
● Tailor your experience and recommendations.
● Reach out to you concerning services, updates, or promotions.
● Enhance our services according to user opinions and usage trends.
● Work with reliable service providers and partners.
● Research and introduce new products.
● Adhere to relevant laws and regulations.
● Anticipate and prevent fraud or unauthorized behavior.
We might merge your data with data from other reliable sources for legitimate business activities.

6. Communication and Notifications
We can contact you through email, SMS, WhatsApp, or a phone call to provide service updates, promotional information, or newsletters. You can opt out of promotional messages by following the unsubscribe instructions or writing to us at support@collegesathi.com. However, vital communications (e.g., account notification, service modification) can still be delivered unless you close your account.

7. Children's Privacy
We don't intentionally collect the personal information of users under 18 years old. If we find out that a child under 18 has provided us with personal information, we will remove their details immediately.

8. Using Cookies
We use cookies and other technologies to:
● Analyze how our site is used
● Remember your settings
● Deliver relevant content and advertising
You can adjust cookie settings in your browser at any time.

9. Data Retention
Your personal information is stored only for as long as is necessary to address the purposes described in this Policy. For instance:
● Account information is stored until you deactivate your account.
● Records of communication can be stored for legal, audit, or compliance requirements.
● We securely erase or anonymize information when it is no longer needed.

10. Your Rights (India)
In accordance with the Digital Personal Data Protection (DPDP) Act, 2023, you have the right to:
● Access: Check whether we process your data and ask for access.
● Correction: Ask for updates in incorrect or incomplete data.
● Erasure: Ask for deletion based on certain conditions.
● Consent Withdrawal: Withdraw previously provided consent.
● Grievance Redressal: Complain against misuse of data.
● Nomination: Authorize a representative to act on your behalf.
To invoke these rights, write to support@collegesathi.com.

11. Your Responsibilities
As a Data Principal, you are obliged to:
● Provide accurate and truthful data.
● Not impersonate others.
● Not file false grievances.
● Cooperate when exercising rights under this Policy.
● Comply with applicable laws when dealing with the Platform.

12. Data Security
We maintain industry standard security measures to protect your personal data against unauthorized access, misuse, or loss. These are:
● Secure server infrastructure.
● Access controls.
● Encryption and authentication techniques.
Although we make efforts to secure your data, no system is 100% secure. We advise exercising prudence, particularly when accessing third-party links from our Platform.

13. Sharing Your Information
Your information can be shared with the following, as required:
● Affiliated institutions or companies.
● Authorized service providers and employees.
● Regulatory bodies or law enforcement (as required by law).
● Partners in marketing, events, or product distribution.
● Successors in mergers, acquisitions, or asset sales.
We make sure third parties meet data protection requirements.

14. Privacy Grievances
If you feel uneasy about this Policy or would like to file a grievance, write to our Grievance Officer:
Email: support@collegesathi.com
Indian citizens can also approach the Data Protection Board of India under the DPDP Act, 2023.

15. Policy Amendments
This Policy can be amended from time to time as law, practices, or business operations change. Amendments will be uploaded here. If changes are material or required by law, we will inform you through your registered contact information.

16. Interactive Forms
When you complete forms or send us an email, we might store your contact information to answer accordingly. Even if you have registered your number in DND, we have the right to call you or send you an SMS/email/WhatsApp for our products and updates.

17. Disclaimer
Collegesathi is an ed-tech platform that connects prospective students with online programs offered through partner universities, including NMIMS, Amity, and LPU. We provide program discovery, eligibility guidance, and application support, with fee payments made through the universities’ portals. Collegesathi does not issue degrees or process loans; program approval and financing are handled exclusively by the partner universities and their approved lenders. All programs are offered through our partner institutions and subject to their criteria.

Last updated on 18 August 2025